General conditions

These General Terms govern the use of the website and the use of the Internet shopping service via the website

According to the General Conditions, the terms listed below have the following meaning:

“Premium-začini” means the company Plava Voda d.o.o. for production and trade with headquarters in Zadar, Marijane Radev 18, entered in the court register of the Commercial Court in Zadar, OIB: 92728300151, MBS: 110096336;

“Website” means the website owned by Plava Voda d.o.o.

“User” represents any fully capable person, legal or natural, who has registered to use the online shopping service on the website. Premium-spices bears no responsibility for misrepresentation as well as for any action contrary to this provision.

“Consumer” is a natural person who, as a customer, contracts with Kofer outside of his economic or professional activity. as the seller of the Purchase Agreement.

“Merchant” is a legal or physical person who independently and permanently carries out economic activity for the purpose of making a profit through the production, sale of goods or provision of services on the market.

“Internet shopping service” is a service that enables registered users to purchase products from the seller of Premium spices via this website.

“Product” represents all products that are highlighted on the website and that can be purchased through the Internet shopping service.

“Price” represents the final price in euros (EUR) for a particular product or service, or a certain quantity of products, including taxes and other public charges. Delivery costs are not included in the price.

“Purchase Agreement” means the product purchase agreement between the user and Premium-spices, concluded when Premium-spices receives the order of the product from the user.

“Proper order” is any order with all correct and complete information and for which the user has made a payment to the account of Plava Voda d.o.o. and which payment was recorded on the account of Plava Voda d.o.o. at the latest within 48 hours of sending the order.

By accessing the website through the appropriate technical means and using them, each User undertakes to comply with these General Terms and Conditions and agrees that the same provisions apply to him. All information on the website is presented for informational purposes only and in good faith.

“Alcohol” According to legal provisions, the sale and serving, i.e. consumption of alcohol and other alcoholic beverages is prohibited to persons under the age of 18. 

Terms of use

By placing an order through the website, you agree to these General Terms and Conditions.

The general conditions are an integral part of the contract, and refer to the procedure for ordering, payment, delivery and termination, as well as complaints of products offered on our website.

The point of sale is located in the Republic of Croatia.

Limitations and Responsibilities

When using the website, Users are obliged to provide accurate, valid and complete personal data, especially when filling out the registration form. The opposite treatment authorizes Premium-spices to deny access to such a user or to deny him the realization of all or part of the services or products that he offers.

By registering on the website, the User confirms that he fully accepts these General Terms and Conditions, guarantees the completeness, accuracy, truthfulness and up-to-dateness of his personal data.

The registration or user account is created only for one person and it is not allowed to communicate information about the registration or user account to third parties. The user is obliged to keep information about his security password and user account. The use of someone else’s registration or user account is not allowed.

The user is also responsible for all unauthorized activities authorized and carried out under his username and/or password if he has not previously informed Premium-spices about the unauthorized use of his username and/or password (or suspicion of the same). Premium-spices are not responsible for delivery delays, or any problems caused by incorrect or incorrect User data. The same is not responsible for the resulting damages, if the User has forgotten his password, or if it becomes known to a third person. Data can be changed after logging in, where you can also view data on active orders. Premium spices are not responsible for damages and malfunctions caused by changes to registered data.

By using the website, the User is granted a limited, non-exclusive, non-transferable and revocable license to use the content of the website in such a way that it is viewed for personal purposes. The user undertakes not to use the website in any way that is contrary to positive regulations, and not to enter on the website or distribute via the website any content that is contrary to positive regulations, change, delete or destroy any data on the website .

In particular, the user has no right to download, reproduce, change, edit, distribute, display, delete, send, sell, resell, adapt, change the content, create derivatives, include in other Internet pages or media or use in any way except for personal purposes for home use.

Documents, data and information published on the website may not be reproduced, distributed or in any way used for commercial purposes without the express consent of Premium-spice or in any way that may cause damage to Premium-spice or any third party.

Product photos displayed on the website are purely illustrative in nature, and may not always correspond in all details to the actual appearance and content of the product. Due to the possibility of individual adjustment of the computer monitor, differences in the perception of product color by the human eye and similar variables, Premium-spices does not guarantee complete conformity of the colors of the delivered products with the colors that users see on their monitor screen. In the case of the above-mentioned discrepancy between the product shown in the photo and the delivered product, it is not a question of a lack of product and, therefore, it is not a basis for returning the product.

Premium-spices fully disclaims any responsibility that may arise from or is in any way related to the use of the Internet site, and for any damage that may occur to the user or any third party in connection with the use or abuse of use content of the website. Suitcase. is also exempted from any responsibility for damage that could occur on devices that enable access to the Internet site and data stored on the same devices when using the Internet site, if it was caused by illegal actions of third parties, computer viruses and the like, and other cases for which is not responsible.

Premium-spices bears no responsibility for the accuracy or reliability of any position, opinion, advice, or statement that is published on the website. Premium-spices also bears no responsibility for any loss or damage incurred by the user as a result of the user’s reliance on information obtained through the website. Users assume full responsibility for evaluating the quality, accuracy, usefulness or completeness of any information, assessment, opinion, opinion, advice or other content available through the website.

The website may contain documents, data, information and links to websites of third parties. The same Internet pages are not owned by Premium-spices, nor Premium-spices have control over said documents, data, information or other Internet pages and fully disclaims all responsibility, including but not limited to the accuracy, completeness and availability of the content

on websites created by third parties. Premium Spices disclaims any responsibility for any content displayed on such third-party sites, as well as for any products or services acquired through such third-party sites. Accordingly, these Terms of Use do not apply in the case of using the Internet pages in question for any purpose. Visiting these pages is entirely at the User’s own risk, and Premium-začina bears no responsibility for such behavior.

Premium-spices reserve the right to prevent access to IP addresses (that is, users) from which actions contrary to these Terms are carried out, and will not bear any responsibility on this basis.

Purchase and payment

Possible forms of payment on the website are:

Payment by general money order;

Payment by credit and debit cards: Maestro, Mastercard, Visa, American.

If you choose to pay by bank transfer, when creating the order, a proforma invoice will be sent to your e-mail address with all the information required for payment, including the account number to which you need to pay the value of the order. You can then make the payment using internet banking or the way you normally pay your bills – through the bank, post office, etc. After the payment is made, your order will be considered a regular order if all the data is entered correctly and completely, after which we will start processing it. If the payment is not properly received within 48 hours of sending the order, your order will not be considered proper, nor will Premium-spices be bound in any way.

If you choose to pay by credit or debit card, the payment is considered completed at the time of authorization by the card issuer. After the payment has been made, your order will be considered a regular order if all the data has been entered correctly and completely, after which we will start processing it. If the payment is not properly received within 48 hours of sending the order, your order will not be considered proper, nor will Premium-spices be bound in any way.

The CorvusPay system takes care of the method and security of payment and the protection of personal data when paying with credit and debit cards, and you can find out more details here.

The invoice will be attached to the package (or one of the packages if the ordered goods are delivered in several packages), unless the delivery address is different from the customer’s address. In this case, the invoice will be sent by e-mail to the customer’s address.

Regardless of which payment method you have chosen, after you have made the payment and completed the order to the e-mail address you previously entered, you will receive an e-mail confirming the order. As soon as we prepare your order for delivery, you will receive a notification via e-mail, which will also contain a tracking code, with which you can find out where your shipment is at any time.

On the day of delivery, the delivery service will send you an SMS message to the mobile phone number you left in the order. The message will contain notification of the expected delivery date and the shipment number for the specified delivery.